Learner Objective Course Outline Resources Schedule

Learner Objective

To be able to complete all the technical tasks that accomplish a Kaizen event as described in the Kaizen Desk Reference Standard.

Knowledge and Skills Objectives

1. Discover the importance of Kaizen for business success
2. Be able to describe the Kaizen leader training including what it teaches, why, and how it accomplishes its objective
3. Be able to explain the role of the Kaizen Desk Reference Standard and enables the learner to use it to support their performance of Kaizen
4. Be able to produce a valid scope statement for a proposed Kaizen event and determine whether doing a Kaizen event is appropriate
5. Be able to prepare for a Kaizen event
6. Be able to explain the purpose, benefits, application, outputs, and method of performing the Kaizen event
7. Be able to focus a Kaizen event including:

• Build a description of a target work process
• Complete a walk through of the target work process
• Define a mission for the Kaizen event
• Set goals for the Kaizen event
• Define what a Kaizen performer may do and may not do in the execution of a Kaizen event

8. Be able to evaluate a target work process including:

• Do a workplace layout
• Do process observations of a target work process
• Do spaghetti charting
• Integrate the findings of the evaluation
• Identify and resolve differences between sources of waste uncovered by observation and the Kaizen event's goals

9. Be able to solve the performance issues for a target work process containing waste
10. Be able to act to improve the target work process and measure the results your improvements produce
11. Be able to complete the tasks included in institutionalizing the process improvements made during the Kaizen event
12. Be able to guide his or her development toward implementing Kaizen events with excellence

Course Outline

• Opening Training - prepares participants to work together in the training and prepares the instructor to ensure that the learners' expectations are met.
• Module 1: Overview of the Training - describes the Kaizen leader training program including what it teaches, why it is important to learn, and how the training is conducted.
• Module 2: Kaizen Desk Reference Standard - explains the role of the Kaizen Desk Reference Standard and enables students to use it to support their performance of Kaizen.
• Module 3: Scope the Kaizen Event - enables students to produce a scope document for a proposed Kaizen event given a source of information who is knowledgeable of the target work process and the proposed Kaizen event and is willing to share that information.
• Module 4: Milestone C. Prepare for the Kaizen Event - enables students to use the guidance provided in the Kaizen Desk Reference Standard to prepare for a Kaizen event.
• Module 5: Milestone D. Perform the Kaizen Event - enables students to explain Milestone D: Perform the Kaizen Event including its purpose, benefits, application, outputs, and method.
• Module 6: Task D1. Focus the Kaizen Event - enables students to explain the task of focusing a Kaizen event including its purpose, benefits, application, outputs, and method.
• Module 7: Step D1S1. Build a Description of the Target Work Process - enables students to build a description of a target work process given a person who is knowledgeable of the work process and is willing to share that knowledge.
• Module 8: Step D1S2. Walk Through the Target Work Process - enables students to complete a walk through of the target work process.
• Module 9: Step D1S3. Build the Mission Statement - enables students to define a mission for a Kaizen event.
• Module 10: Step D1S4. Set Goals for the Kaizen Event - enables students to set goals for a Kaizen event.
• Module 11: Step D1S5. Define the Do's and Don'ts - enables students to define what a Kaizen performer may do and may not do in the execution of a Kaizen event.
• Module 12: Task D2. Evaluate the Target Work Process - enables students to explain the task of evaluating a target work process including its purpose, benefits, application, outputs, and method.
• Module 13: Do Workplace Layout - enables students to do a workplace layout given the directions contained in the Kaizen Desk Reference Standard and appropriate recording materials.
• Module 14: Do Process Observation - enables students to do process observations of a target work process.
• Module 15: Do Spaghetti Charting - enables students to do spaghetti charting.
• Module 16: Summarize Findings From the Evaluation and Resolve Differences - enables students to integrate the findings of the evaluation and identify and resolve differences between sources of waste uncovered by observation with the Kaizen event's goals set by the team.
• Module 17: Task D3. Solve the Performance Issues - enables students to identify improvements that eliminate waste and accomplish the goals for the Kaizen event.
• Module 18: Task D4. Act to Improve the Target Work Process - enables students to act to improve the target work process and measure the results their improvements produce.
• Module 19: Complete Post-Event Tasks - enables students to complete the post-event tasks required to sustain the benefits delivered by a Kaizen event.
• Module 20: Ensure Excellence in the Application of Kaizen - enables students to continuously improve their performance of Kaizen events.
• Module 21: Ensure Excellence in the Application of Kaizen - enables students to solidify their learning by applying it to improving their own jobs.
• Closing Training - concludes the training, evaluates its impact, and details the candidates' path forward in becoming Certified Kaizen Event Leader.

Resources

Instruction

• Kaizen Desk Reference Standard - Electronic - the electronic version of the Kaizen Desk Reference Standard along with the Kaizen Tool Kit.
• Kaizen Event Leader Participant Coursebook - introduces the course, explains the skills being taught, communicates the importance of each skill, allows the participants to practice the skills, and stimulates their thinking about how the skills may be applied in the real world.
• Course visuals and handouts - reinforce instructional points and support the practice and application of the skills being taught.
• Kaizen Work Flow Map - provides a reminder of the milestones and tasks that execute a Kaizen event.

Transfer to Real-World Performance

Participants apply their learning in a simulated Kaizen event during the training and engage in identifying where in their work settings they may apply Kaizen after the training. For learners who seek to be certified as a Kaizen leader, a plan to complete two post-course Kaizen events is developed. In one event, the student co-leads a Kaizen assisting one of our certified Kaizen leaders. In the second event, the student leads a Kaizen event under the observation of a certified Kaizen leader. The student must submit the results of the events to us for review and feedback.

Achieving Impact

Vital Enterprises offers online support for participants in our courses to assist them in using the skills they learn to produce business benefits. You may access this assistance by clicking on the "Share/Learn" link and selecting "Ask an Expert." This service allows you to post questions you may have about using the skills you learned, get responses to your questions, and benefit from the questions and answers previously shared by others.

Certification

Vital Enterprises offers certification for Kaizen Event Leaders. Certification is the first step toward becoming a training of other Kaizen Event Leaders.

About Certification

 

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